Terms and Conditions

1. Introduction

Welcome to Shabab al Yola. These Terms and Conditions ("Terms") govern your access to and use of our website and services, including the sale of kandora and provision of tailor services for men in Abu Dhabi. By accessing our website or using our services, you agree to be bound by these Terms. Please read them carefully.

2. Definitions

• "User" or "You" – Any individual who accesses or uses our website.
• "Products" – Kandora and related items sold by Shabab al Yola.
• "Services" – Our custom tailoring services for men.
• "Website" – Our online platform located at www.shababalyola.ae.

3. Orders and Service Requests

• Placing Orders: You may order kandora and request tailor services through our website. All orders are subject to acceptance and availability.
• Tailor Services: You must provide accurate measurements and preferences. We will make every effort to meet your specifications based on the information provided.
• Order Confirmation: Upon placing an order, you will receive an email confirmation. This confirmation does not constitute a contract until your order is accepted and processed.

4. Pricing and Payment

• Pricing: All prices are quoted in AED and are subject to change without prior notice. Prices do not include delivery charges unless stated otherwise.
• Errors: In the event of a pricing or product description error, we reserve the right to cancel or modify your order and will contact you to resolve the issue.

5. Delivery and Collection

• Delivery: Products and tailor services will be delivered to the address provided at the time of ordering, or you may opt to collect your order from our store in Abu Dhabi. Delivery timelines are estimates and may vary due to unforeseen circumstances.
• Risk and Title: The risk of loss passes to you upon delivery. Title to products remains with us until full payment is received.

6. Returns, Refunds, and Exchanges

• Products: Returns or exchanges on kandora are accepted within 7 days of delivery if the item is unused, in original condition, and with all tags attached.
• Tailor Services: As these are custom-made services, cancellations or refunds will only be considered if there is a demonstrable error on our part.
• Process: To initiate a return or exchange, contact us at info@shababalyola.ae

7. Intellectual Property

All content on our website—including text, images, logos, and designs—is the property of Shabab al Yola or its licensors and is protected by intellectual property laws. No part of this content may be reproduced without our prior written consent.

8. User Conduct

You agree to:

• Use the website for lawful purposes only.
• Not engage in harmful activities against our website or services.